The platform behind serious gaming servers.

AI-powered support for your Discord community. Free to start, and $15/month when you want more — less than you'd pay a freelancer for one hour.

Get Blaze Bot →See how it worksBlaze Sites — coming soon

Works in any Discord server · The AI answers in the ticket, it does not just suggest

Two products. One ecosystem.

Built for the people running serious communities.

Blaze Bot

AI support for Discord

Resolves support tickets automatically using your server's own knowledge base. Your staff handles exceptions — the bot handles everything else.

  • AI Auto-Resolution — Answers tickets in the ticket itself, from your server's knowledge base, before any staff gets involved.
  • Escalation to your staff — When the AI cannot resolve it, the ticket is handed to the staff role you point it at.
  • Knowledge Base — Articles you write, plus pages crawled from your own website. Blaze Bot answers from those.
  • Game-server connector (Blaze++) — Read-only lookups on your own FiveM server, so the AI can answer "where is my car?" with the player's real data.
Free plan, then $15/mo
Get Blaze Bot →
Coming soon

Blaze Sites

Websites for gaming communities

Design, hosting, and deep game integration — all in one subscription. Cheaper than a freelancer, better looking than a free template.

  • GTA-themed templates — Built for roleplay servers.
  • Live FiveM Integration — Player count, character profiles, server status — all live.
  • Full Page Editor — Drag, drop, edit. No code. Publish in minutes.
Coming soon
Get notified →
Blaze Bot

Your staff shouldn't answer the same question twice.

Most support tickets in a Discord server are repeats. How do I whitelist? Where's the rules channel? Why can't I connect? Your staff answers them — every day, forever.

Blaze Bot reads your server's own knowledge base — the articles you write and the pages it crawls from your website — and resolves those tickets before a human gets pinged. The exceptions still go to your staff. The repeats go away.

  • AI Auto-Resolution

    Answers tickets in the ticket itself, from your server's knowledge base, before any staff gets involved.

  • Escalation to your staff

    When the AI cannot resolve it, the ticket is handed to the staff role you point it at.

  • Knowledge Base

    Articles you write, plus pages crawled from your own website. Blaze Bot answers from those.

  • Game-server connector (Blaze++)

    Read-only lookups on your own FiveM server, so the AI can answer "where is my car?" with the player's real data.

ticket-flow · illustration
$ ticket opened by @user_4291
│
› ▍
│
✓ found answer — replying in the ticket
│
✓ no answer in the knowledge base — handed to staff

Illustration of the two outcomes, not a live feed.

Blaze Bot pricing · USD, excl. VAT
Free
$0/ mo

About 86 AI answers per month

Blaze+
$15/ mo

About 860 AI answers per month

Blaze++
$35/ mo

About 2,000 AI answers per month

Numbers we measure, not numbers we wrote.

Every figure below comes from the live Blaze Bot platform, and each one is labelled as what it actually counts.

Measured on the live platform
4s
Median first reply
98%
First reply within 30 seconds
26%
Tickets not escalated to staff
230
Tickets closed

The two reply figures cover tickets opened in the last 90 days that got a reply from the bot. "Not escalated to staff" covers every ticket opened in the last 90 days, including ones still open. "Tickets closed" is all time.

Blaze is young and these are small numbers. They are the real ones. The same figures update live on blaze-bot.net.

Questions, answered.

Yes. Every Discord server starts on the Free plan with no card and no trial clock: about 86 AI answers a month, 50,000 AI tokens a day, 5 knowledge base articles, 2 automation flows and 15 days of ticket history. You only pay when you want more.

One Discord server. A plan applies to the server (guild) you bought it for, and each server you run needs its own plan. There is no multi-server plan today.

No. Two limits apply per server, and neither counts tickets. The one that normally binds is a monthly AI budget: that is what the “about 86 / 860 / 2,000 AI answers per month” figures on the pricing page mean, and it starts again on the 1st of each calendar month. On top of that sits a daily token allowance — 50,000 tokens a day on Free, 100,000 on Blaze+, 2,000,000 on Blaze++ — which resets every day. When either limit is reached, the AI stops answering and tickets go to your staff as normal.

It is an average, not a quota that counts down. We divide the plan’s monthly AI budget by what one answer actually cost us across the last 90 days of real tickets. A long answer that reads a lot of knowledge base costs more than a short one, so your own number will sit above or below ours. We say “about” because it is a measurement, not a promise.

It answers. Blaze Bot replies in the ticket itself from your server's own knowledge base, and hands the ticket to your staff when it cannot resolve it.

Yes. You cancel from the billing portal in your dashboard. Your paid plan keeps running until the subscription ends at our payment processor, and the server then moves to the Free plan. Note that the Free plan's 15-day ticket history applies from that point, so older closed tickets are deleted.

Prices on this page are in US dollars and exclude VAT. VAT is calculated and added at checkout based on your billing country.

Consumers in the EU/EEA have a 14-day right of withdrawal. When you buy a Blaze Bot plan, you ask us at checkout to start straight away, so if you withdraw you pay for the days you used and we refund the rest. Beyond that we give back one thing: if the assistant cannot answer on your server for more than three days in a row, we credit those days on your next invoice. Section 7 of the Terms has the details.

Blaze

Ready to run a serious community?

Add Blaze Bot to your Discord server and let it answer the repeats. The Free plan needs no card.

Get Blaze Bot

Free plan, no card required · Cancel anytime · Prices in USD, VAT added at checkout